Privacy Policy

Panda Household Services Ltd

At Panda Household Services Ltd, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website or contacting us for our services.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

Panda Household Services Ltd provides household renovation, maintenance, and repair services across St Albans, Hertfordshire, and North London.

Contact Information

Panda Household Services Ltd
New Greens
St Albans, Hertfordshire

Phone: 0746 906 9466
Email: service@violet-crab-193472.hostingersite.com

2. Information We Collect

We may collect and process the following information:

  • Full name
  • Phone number
  • Email address
  • Property address or postcode
  • Details about your enquiry or requested services
  • Information submitted through contact forms
  • Website usage information through cookies and analytics tools

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotes
  • Deliver our services
  • Communicate regarding appointments or projects
  • Improve our website and customer experience
  • Maintain internal business records
  • Comply with legal obligations

We only collect information necessary for legitimate business purposes.

4. Contact Forms

When you complete a contact form on our website, the information you provide is sent directly to our team via email. We use this information solely to respond to your enquiry and provide requested services.

We do not sell, rent, or trade your personal information to third parties.

5. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our website.

Cookies may be used to:

  • Analyse website traffic
  • Improve website performance
  • Remember user preferences
  • Deliver relevant content and advertisements

You can disable cookies through your browser settings at any time. However, some parts of the website may not function correctly if cookies are disabled.

6. Google Analytics

We may use Google Analytics to collect anonymous information about how visitors interact with our website. This helps us improve website functionality and user experience.

Google Analytics may collect information such as:

  • Pages visited
  • Time spent on pages
  • Device and browser type
  • General geographic location

This information does not personally identify individual users.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Sharing Your Information

We do not sell or share your personal information with third parties except where necessary to:

  • Provide requested services
  • Comply with legal obligations
  • Protect our rights or prevent fraud

9. Your Rights

You may request to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your personal data
  • Withdraw consent for communications

To make a request, please contact us at:

Email: service@violet-crab-193472.hostingersite.com

10. Third-Party Links

Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices or content of external websites.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or website functionality.

Any updates will be posted on this page.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact:

Panda Household Services Ltd
New Greens
St Albans, Hertfordshire

Phone: 0746 906 9466
Email: service@violet-crab-193472.hostingersite.com